Shipping policy

Shipping Policy

Thank you for visiting and shopping at https://frantzbenjamins.com. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days for in stock items.Custom items take up to 6 weeks for production. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Shipment method Estimated delivery time Shipment cost FedEx Standard 3-5 business days for in stock items, Overnight delivery is only available for orders with delivery addresses within the continental United States and only on in-stock items for an additional fee. Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes https://www.frantzbenjamins.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages https://www.frantzbenjamins.com  is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy

We ship in a selected countries out of U.S. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.