Refund policy
<h1>Return and Refund Policy</h1>
<p>Last updated: November 16, 2021</p>
<p>Thank you for shopping at Frantz Benjamin.</p>
<p>If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the <a href="https://www.termsfeed.com/return-refund-policy-generator/" target="_blank">Return and Refund Policy Generator</a>.</p>
<p>The following terms are applicable for any products that You purchased with Us.</p>
<h1>Interpretation and Definitions</h1>
<h2>Interpretation</h2>
<p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.</p>
<h2>Definitions</h2>
<p>For the purposes of this Return and Refund Policy:</p>
<ul>
<li>
<p><strong>Company</strong> (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FB Collections LLC, 11834 Frost Aster Dr.</p>
</li>
<li>
<p><strong>Goods</strong> refer to the items offered for sale on the Service.</p>
</li>
<li>
<p><strong>Orders</strong> mean a request by You to purchase Goods from Us.</p>
</li>
<li>
<p><strong>Service</strong> refers to the Website.</p>
</li>
<li>
<p><strong>FB Collections </strong> refers to Frantz Benjamin, accessible from <a href="https://www.frantzbenjamins.com" rel="external nofollow noopener" target="_blank">https://www.frantzbenjamins.com</a></p>
</li>
<li>
<p><strong>You</strong> means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.</p>
</li>
</ul>
<h1>Your Order Cancellation Rights</h1>
<p>Any custom order placed cannot be refunded once order is in and placed into production. Y.</p>
<p>In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:</p>
<ul>
<li>By email: fbcollectionsllc@gmail.com</li>
</ul>
<p>We will not provide reimburse on any custom orders that you receive. Make sure you select teh right size and width before you place your order.</p>
<h1>Conditions for Returns</h1>
<p>In order for the Goods to be eligible for a return, please make sure that:</p>
<ul>
<li>The Goods were purchased in the last 14 days</li>
<li>The Goods are in the original packaging</li>
</ul>
<p>No custom orders can be returned once put into the system</p>
<p>We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.</p>
<p>Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.</p>
<h1>Returning Goods</h1>
<p>You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:</p>
<p>11834 Frost Aster Dr. Riverview, FL 33579</p>
<p>We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.</p>
<h1>Gifts</h1>
<p>If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.</p>
<p>If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.</p>
<h2>Contact Us</h2>
<p>If you have any questions about our Returns and Refunds Policy, please contact us:</p>
<ul>
<li>By email: fbcollectionsllc@gmail.com</li>
</ul>
<p>Last updated: November 16, 2021</p>
<p>Thank you for shopping at Frantz Benjamin.</p>
<p>If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the <a href="https://www.termsfeed.com/return-refund-policy-generator/" target="_blank">Return and Refund Policy Generator</a>.</p>
<p>The following terms are applicable for any products that You purchased with Us.</p>
<h1>Interpretation and Definitions</h1>
<h2>Interpretation</h2>
<p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.</p>
<h2>Definitions</h2>
<p>For the purposes of this Return and Refund Policy:</p>
<ul>
<li>
<p><strong>Company</strong> (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FB Collections LLC, 11834 Frost Aster Dr.</p>
</li>
<li>
<p><strong>Goods</strong> refer to the items offered for sale on the Service.</p>
</li>
<li>
<p><strong>Orders</strong> mean a request by You to purchase Goods from Us.</p>
</li>
<li>
<p><strong>Service</strong> refers to the Website.</p>
</li>
<li>
<p><strong>FB Collections </strong> refers to Frantz Benjamin, accessible from <a href="https://www.frantzbenjamins.com" rel="external nofollow noopener" target="_blank">https://www.frantzbenjamins.com</a></p>
</li>
<li>
<p><strong>You</strong> means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.</p>
</li>
</ul>
<h1>Your Order Cancellation Rights</h1>
<p>Any custom order placed cannot be refunded once order is in and placed into production. Y.</p>
<p>In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:</p>
<ul>
<li>By email: fbcollectionsllc@gmail.com</li>
</ul>
<p>We will not provide reimburse on any custom orders that you receive. Make sure you select teh right size and width before you place your order.</p>
<h1>Conditions for Returns</h1>
<p>In order for the Goods to be eligible for a return, please make sure that:</p>
<ul>
<li>The Goods were purchased in the last 14 days</li>
<li>The Goods are in the original packaging</li>
</ul>
<p>No custom orders can be returned once put into the system</p>
<p>We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.</p>
<p>Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.</p>
<h1>Returning Goods</h1>
<p>You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:</p>
<p>11834 Frost Aster Dr. Riverview, FL 33579</p>
<p>We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.</p>
<h1>Gifts</h1>
<p>If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.</p>
<p>If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.</p>
<h2>Contact Us</h2>
<p>If you have any questions about our Returns and Refunds Policy, please contact us:</p>
<ul>
<li>By email: fbcollectionsllc@gmail.com</li>
</ul>